Tiger pawprints
Hoof prints
Bird prints

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Visitor Survey

We are continually striving to provide the best service possible and would appreciate your feedback following your visit, to help us achieve this. Please take a couple of minutes to complete our questionnaire, in return we will enter you into our FREE prize draw to win a family ticket for the day.

Gender

Age (years)
How many in your party, including yourself?
How do you all know each other?
Parent and child
Extended Family (grandparents, cousins, uncles & aunts etc)
Friends
Couples
Alone
Town
Post code

Please rate the following from 1 to 10, where 1 is the lowest value and 10 the highest value. N/A = Not applicable.
General 1 2 3 4 5 6 7 8 9 10 N/A
Waiting time at admissions
Cleanliness of the zoo
Cleanliness of the toilets
Helpfulness of the staff
Information signs at the enclosures
Zoo's appeal for children
Zoo's appeal for adults
Grounds
Animals and Attractions 1 2 3 4 5 6 7 8 9 10 N/A
Giraffe heights
Amazonia
Ape house
Big cat house
Sea lion display
Children's zoo
Dinosaur safari
Talks and feeds
Cafes: 1 2 3 4 5 6 7 8 9 10 N/A
Food quality
Variety of products
Cleanliness
Speed of service
Value for money
Overall satisfaction
Shops: 1 2 3 4 5 6 7 8 9 10 N/A
Variety of products
Customer service
Product appeal
Value for Money
Overall satisfaction
Overall                      
How would you rate the Zoo's value for money?
Excellent
Good
Reasonable
Poor
Would you recommend the Zoo?
Yes No
What was the best part of you visit?
What could have improved your visit?
Thank you very much for completing our survey
First Name
Last Name
Address
Postcode
Email*(*Required information)
Contact phone
   
Please uncheck this box if you do not wish to have your personal data processed for promotions, marketing communications and customer surveys on the described products or services.[?]
 

Thank you very much for your cooperation.

Please enter the security code into the box below


You must be over 14 years old to submit this questionnaire

The personal data herein filled in by you shall be incorporated in databases jointly controlled by Blackpool Zoo (domiciled at East Park Drive, Blackpool, FY3 8PP) and its parent company Parques Reunidos, S.A.U. (domiciled at Parque de Atracciones, Casa de Campo s/n, 28011 Madrid, Spain) are co-responsible (the "Controllers"). The data shall be processed for the development, management and control of the relationship with us and, in particular, for the management of your participation in promotions, surveys, games or contest, for processing the requests that you may address to us and keeping our correspondence in order to improve our services as well as for statistical purposes.

Unless otherwise indicated by ticking the box located above, you authorize the Controllers to process your data for carrying out surveys and for direct marketing purposes, by any means (including electronic communication means or fax), relating to products or services of the leisure sector (leisure parks and hotel sector). This authorisation includes the faculty of the Controllers or a third party (who in no event shall assign your data to any such third party) to determine the objective parameters of the survey or direct marketing activity at hand.

In order to exercise your rights of access, rectification, cancellation and objection, as legally provided, please address your written request to any of the Controllers at their relevant domicile above indicated, specifying "ARCO Request" in the subject matter and joining a copy of any document evidencing your identity.



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